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Welcome to Joyroom Online, your trusted store for high-quality mobile accessories in Pakistan. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
We may collect the following types of personal information:
- Personal Details: Name, email address, phone number, and shipping address.
- Payment Information: We only collect necessary payment details for order processing (handled securely by payment gateways).
- Device & Usage Data: IP address, browser type, and interaction with our website for analytics and security.
- Cookies: Small data files stored on your device to improve your browsing experience.
2. How We Use Your Information
Your data is used for the following purposes:
- Order Processing: To fulfill your purchase requests and provide delivery updates.
- Customer Support: To respond to your inquiries and provide assistance.
- Marketing & Promotions: To send you exclusive deals and new product updates (you can opt-out anytime).
- Website Improvement: To analyze user behavior and enhance website functionality.
- Security & Fraud Prevention: To ensure safe transactions and protect against fraud.
3. Sharing of Information
We do not sell or trade your personal data. However, we may share information with:
- Trusted Third-Party Services: Payment processors, courier partners, and analytics providers to facilitate smooth transactions and deliveries.
- Legal Authorities: If required by law to prevent fraudulent activities or comply with regulations.
4. Data Security
We implement strict security measures to protect your personal data from unauthorized access, alteration, or disclosure. Secure payment gateways and encrypted storage ensure your information remains confidential.
5. Your Rights & Choices
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of promotional emails by clicking the unsubscribe link.
- Disable cookies in your browser settings if you prefer not to be tracked.
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, so please review their policies separately.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates may be notified via email.
8. Contact Us
If you have any questions about this Privacy Policy or your personal data, feel free to contact us:
📧 Email: [email protected]
📞 Phone: +92 341 5841745
📍 Address: Lahore, Pakistan
By using Joyroom Online, you agree to this Privacy Policy. Thank you for trusting us!
